29 October 2025 + 12 November 2025
Performance Commerce Online
Perform smarter. Performance Commerce Online brings together leading voices, fresh ideas, and practical strategies...online and in the moment. In these invite-only, small-format sessions, you choose the session that best fits your needs, we’ll bring the connection and actionable insights from industry experts. Space is limited, so confirm your attendance today.
Jared Hochradel
VP, Customer Experience
Stephanie Hopper
Sr. Director of CX Strategy and Research
Chuck Gahun
Forrester Principal Analyst
Featured Speaker
Lisa Gately
Forrester Principal Analyst
Featured Speaker
[Performance Commerce Day] has been a great opportunity to look at all the difference facets of ecommerce and how we can pull solutions together to really make a difference for our business.
Todd Thompson
former CIO, doTERRA
CX + Commerce
Wednesday - October 29, 2025
11:30AM - 1:30PM ET
Welcome
Settle in as we kick-off this quick-hitting session with opening thoughts from Smith’s Chief Strategy officer, Liz Duggan.
Separating Fact from Friction – Practical AI Solutions to CX Pain Points
In this interactive session, Smith CX leaders Jared Hochradel and Stephanie Hopper will identify common CX pain points, brainstorm use cases and solutions with attendees, and begin building a working proof-of-concept. Post-event, we’ll share what the group collectively created.
The Distributed and Dynamic Future of B2B Commerce
Featured Speaker Chuck Gahun, Principal Analyst at Forrester, will apply a B2B lens to his Future of Commerce research. This session will explore personalization and the customer experience, the shift to “anticipatory” commerce experiences, and explore the ever-present impacts of AI across the tech stack and customer journey.
Featuring
Q&A and Wrap-Up
Register
Select your preferred session* and confirm your spot.
Optionally: please include your address so we can send a welcome package in advance of the event.
*Due to the session format and Forrester’s involvement, space is very limited, and the events will not be recorded. Registration is first come, first served.
Performance Commerce
Online
No Recordings. No Replays. No Kidding. Join Performance Commerce Online for these exclusive live sessions, and don’t miss this opportunity to share your knowledge and learn from industry leaders without ever leaving your desk. Space for each session is limited, so confirm your attendance now.
Delivering end-to-end
commerce solutions globally
from our offices across
North and South America.
Headquarters555 Edgar Waldo WaySuite 401Columbus, OH 43215
(614) 360-3132
Smith © 2025 All Rights Reserved
Privacy Policy
Terms & Conditions
Cookie Policy
29 October 2025 + 12 November 2025
Performance
Commerce Online
Perform smarter. Performance Commerce Online brings together leading voices, fresh ideas, and practical strategies...online and in the moment. In these invite-only, small-format sessions, you choose the session that best fits your needs, we’ll bring the connection and actionable insights from industry experts. Space is limited, so confirm your attendance today.
Jared Hochradel
VP, Customer Experience
Stephanie Hopper
Sr. Director of CX Strategy and Research
Chuck Gahun
Forrester Principal Analyst
Featured Speaker
Lisa Gately
Forrester Principal Analyst
Featured Speaker
[Performance Commerce Day] has been a great opportunity to look at all the difference facets of ecommerce and how we can pull solutions together to really make a difference for our business.
Todd Thompson
former CIO, doTERRA
CX + Commerce
Wednesday - October 29, 2025
11:30AM - 1:30PM ET
Welcome
Settle in as we kick-off this quick-hitting session with opening thoughts from Smith’s Chief Strategy officer, Liz Duggan.
Separating Fact from Friction – Practical AI Solutions to CX Pain Points
In this interactive session, Smith CX leaders Jared Hochradel and Stephanie Hopper will identify common CX pain points, brainstorm use cases and solutions with attendees, and begin building a working proof-of-concept. Post-event, we’ll share what the group collectively created.
The Distributed and Dynamic Future of B2B Commerce
Featured Speaker Chuck Gahun, Principal Analyst at Forrester, will apply a B2B lens to his Future of Commerce research. This session will explore personalization and the customer experience, the shift to “anticipatory” commerce experiences, and explore the ever-present impacts of AI across the tech stack and customer journey.
Featuring
Q&A and Wrap-Up
Register
Select your preferred session* and confirm your spot.
Optionally: please include your address so we can send a welcome package in advance of the event.
*Due to the session format and Forrester’s involvement, space is very limited, and the events will not be recorded. Registration is first come, first served.
Performance Commerce
Online
No Recordings. No Replays. No Kidding. Join Performance Commerce Online for these exclusive live sessions, and don’t miss this opportunity to share your knowledge and learn from industry leaders without ever leaving your desk. Space for each session is limited, so confirm your attendance now.
Delivering end-to-end
commerce solutions globally
from our offices across
North and South America.
Headquarters555 Edgar Waldo WaySuite 401Columbus, OH 43215
(614) 360-3132
Smith © 2025 All Rights Reserved
Privacy Policy
Terms & Conditions
Cookie Policy
29 October 2025 + 12 November 2025
Performance Commerce Online
Perform smarter. Performance Commerce Online brings together leading voices, fresh ideas, and practical strategies...online and in the moment. In these invite-only, small-format sessions, you choose the session that best fits your needs, we’ll bring the connection and actionable insights from industry experts. Space is limited, so confirm your attendance today.
Jared Hochradel
VP, Customer Experience
Stephanie Hopper
Sr. Director of CX Strategy and Research
Chuck Gahun
Forrester Principal Analyst
Featured Speaker
Lisa Gately
Forrester Principal Analyst
Featured Speaker
[Performance Commerce Day] has been a great opportunity to look at all the difference facets of ecommerce and how we can pull solutions together to really make a difference for our business.
Todd Thompson
former CIO, doTERRA
CX + Commerce
Wednesday - October 29, 2025
11:30AM - 1:30PM ET
Welcome
Settle in as we kick-off this quick-hitting session with opening thoughts from Smith’s Chief Strategy officer, Liz Duggan.
Separating Fact from Friction – Practical AI Solutions to CX Pain Points
In this interactive session, Smith CX leaders Jared Hochradel and Stephanie Hopper will identify common CX pain points, brainstorm use cases and solutions with attendees, and begin building a working proof-of-concept. Post-event, we’ll share what the group collectively created.
The Distributed and Dynamic Future of B2B Commerce
Featured Speaker Chuck Gahun, Principal Analyst at Forrester, will apply a B2B lens to his Future of Commerce research. This session will explore personalization and the customer experience, the shift to “anticipatory” commerce experiences, and explore the ever-present impacts of AI across the tech stack and customer journey.
Featuring
Q&A and Wrap-Up
Register
Select your preferred session* and confirm your spot.
Optionally: please include your address so we can send a welcome package in advance of the event.
*Due to the session format and Forrester’s involvement, space is very limited, and the events will not be recorded. Registration is first come, first served.
Performance Commerce
Online
No Recordings. No Replays. No Kidding. Join Performance Commerce Online for these exclusive live sessions, and don’t miss this opportunity to share your knowledge and learn from industry leaders without ever leaving your desk. Space for each session is limited, so confirm your attendance now.
Delivering end-to-end
commerce solutions globally
from our offices across
North and South America.
Headquarters555 Edgar Waldo WaySuite 401Columbus, OH 43215
(614) 360-3132
Smith © 2025 All Rights Reserved